🚚 SHIPPING POLICY

🚚 SHIPPING POLICY (VERSIONE OTTIMIZZATA)

Shipping Policy

Thank you for visiting and shopping at fantasybigstore.com.

Below you will find all information regarding shipping times, costs, and order tracking.

We aim to ensure a transparent and reliable delivery experience for every customer.


📦 Order Processing Time

All orders are processed within 2–3 business weeks (processing + handling time).

Orders are not processed or shipped on weekends or public holidays.

During peak periods or high order volume, processing times may be slightly extended. If this occurs, we will notify you via email.


🚚 Shipping Times & Delivery Estimates

Once your order has been processed and shipped, estimated delivery times are:

  • International delivery: depends on your location
  • Most orders typically arrive within estimated transit time shown at checkout

Please note that delivery times may vary depending on customs clearance and local postal services.


🌍 Worldwide Shipping

We proudly offer worldwide shipping.

No matter where you are located, we aim to deliver your order safely and efficiently.


🔎 Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Tracking information will become active within 24–48 hours.

You can follow your order at any time until delivery.


🛃 Customs, Duties & Taxes

In some cases, international orders may be subject to customs fees or import taxes depending on your country’s regulations.

These charges are not included in the product price and are the responsibility of the customer.

We recommend checking your local customs policies for more information.


📦 Damaged or Lost Packages

We take great care in ensuring safe delivery of all orders.

However, in rare cases where a product arrives damaged or is lost in transit, please contact the shipping carrier first to open a claim.

After that, feel free to contact us and we will assist you in finding the best possible solution.


🔁 Returns & Refunds

For detailed information regarding returns, refunds, and eligibility, please refer to our Return & Refund Policy.


💬 Customer Support

If you have any questions regarding your order or shipping, our support team is always ready to help.

We are committed to providing a smooth and reliable shopping experience.